Contact Us
Contact:
Jeffrey Kim
Address:
Naos Asset Management
PO Box R598
Royal Exchange
NSW 1225
PO Box R598
Royal Exchange
NSW 1225
Email:
Phone:
+612 9947 2566
Facsimile:
+612 8215 0037
Dispute Resolution
We are committed to providing a high standard of products and services, but on the occasion when things do go wrong and should you have a complaint, please contact our Compliance Officer. If you require further assistance, then direct your written enquiry or complaint to our Compliance Officer at our address listed below or you can email us. We will acknowledge your complaint within 4 business days and investigate your complaint promptly and respond to you within 30 days.
If your issue remains unresolved to your satisfaction, you may refer your complaint to the Financial Ombudsman Service (FOS), which is an independent dispute resolution scheme of which we are a member.
Contact:
Financial Ombudsman Service
Address:
Financial Ombudsman Service
GPO Box 3
Melbourne Victoria
3000
GPO Box 3
Melbourne Victoria
3000
Phone:
1300 780 808